Privacy Policy

Effective date: November 2, 2026

Flourish Functional Health (“Flourish Functional Health,” “we,” “us,” or “our”) owns and operates drchelseyrichardson.com and is the data controller of personal information collected through this Website.

We have adopted this Privacy Policy to explain how we process information collected through the Website and why we may collect certain personal information. Please read this Privacy Policy before using the Website.

We take care to protect personal information and undertake to maintain its confidentiality and security.

Personal Information We Collect

When you visit the Website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, cookies, individual pages or resources viewed, referring websites or search terms, and how you interact with the Website. We refer to this automatically collected information as “Device Information.”

We may also collect personal information that you voluntarily provide to us through the Website, including your name, email address, telephone number, city or state of residence, organization, and other information you choose to provide through an inquiry form, newsletter sign-up, contact form, or other Website feature.

Please do not submit urgent medical concerns, highly sensitive health information, or protected health information through a general website inquiry form. Existing patients should use the patient portal or another appropriate contact method provided by the practice.

Why We Process Your Information

Our priority is the security of personal information. We process only the information reasonably necessary to operate, maintain, secure, and improve the Website; respond to inquiries; provide requested information or resources; coordinate consultations or appointments; send communications you have elected to receive; and meet applicable legal, regulatory, and recordkeeping obligations.

Device Information is used to identify potential misuse, protect the Website, understand general Website use, and improve Website functionality. This information is not otherwise used to identify you personally unless reasonably necessary for security, legal compliance, or to respond to your request.

You may visit the Website without providing personal information. However, if you choose to use certain Website features, receive a newsletter or resource, submit an inquiry, or contact us through the Website, you may need to provide certain information. If you do not wish to provide that information, you may be unable to use those specific Website features.

Text Messaging and Mobile Information

If you provide your mobile phone number and separately consent to receive text messages, Flourish Functional Health may use your number to send administrative communications, including appointment scheduling, reminders, and related practice updates. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or request help by replying HELP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may use trusted service providers to support Website, communication, scheduling, and practice operations. Those providers may access information only as necessary to provide services on our behalf and are expected to protect it appropriately.

Consent to receive text messages is not a condition of receiving care or purchasing services.

How We Share Information

We do not sell personal information. We may disclose information only when reasonably necessary:

• To trusted service providers that support Website, communication, scheduling, and practice operations;

• To comply with applicable law, a subpoena, court order, or similar legal process;

• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

• In connection with a business transition, such as a merger, acquisition, or sale of assets, as permitted by law.

Cookies and Website Analytics

The Website may use cookies or similar technologies to support Website functionality, maintain security, understand visitor activity, and improve user experience. You may adjust your browser settings to decline cookies; however, some Website features may not function properly as a result.

Information Security

We store information you provide in controlled, secure environments and use reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, or disclosure.

However, no data transmission over the Internet or wireless network can be guaranteed to be completely secure. You provide information through the Website at your own discretion and risk.

Your Rights

If you are a European resident, you may have the following rights regarding your personal information:

• The right to be informed;

• The right of access;

• The right to rectification;

• The right to erasure;

• The right to restrict processing;

• The right to data portability;

• The right to object; and

• Rights related to automated decision-making and profiling.

To exercise these rights, please contact us using the contact information below.

You may also opt out of marketing emails at any time using the unsubscribe link in the email and opt out of text messages by replying STOP.

International Transfers

If you are a European resident, please note that your information may be processed or transferred outside of Europe, including to the United States and Canada, where our service providers or systems may be located.

Links to Other Websites

The Website may contain links to other websites or third-party services that are not owned or controlled by Flourish Functional Health. We are not responsible for the privacy practices, security, or content of those third-party websites. We encourage you to review the privacy policy of each website that may collect personal information.

We may use secure, privacy-conscious service providers to manage communications, scheduling, Website functions, and patient services. Those providers maintain their own privacy practices and protections.

Privacy of Health Information

This Website Privacy Policy applies to information collected through the Website. If you become a patient of Flourish Functional Health, your protected health information is governed by our Notice of Privacy Practices and applicable health privacy laws, including HIPAA where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the Website after changes are posted constitutes acceptance of the updated Privacy

Contact Information

If you would like to contact us to learn more about this Privacy Policy or have questions concerning your personal information, please contact:

Flourish Functional Health
Email: info@flourishfx.com
Website: drchelseyrichardson.com